The biggest challenge you’ll face at this stage is dividing time between a whole new range of demands requiring your attention – managing increasing levels of revenue, attending to customers, dealing with the competition, accommodating an expanding workforce, etc.
It’s important to have clearly defined and communicated responsibilities. You need to have a clear picture of what your best customers look like - and what ‘profit hoovers’ look like, those customers who take up lots of time, haggle hard and typically pay late. How you do the things you do needs documenting - process mapping - as a great deal of the responsibilities that were previously tightly under your control will need to be delegated to others.
Our business advisers can provide you with the advice and guidance you need to help you consolidate, innovate and optimise your business growth.
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