5 Top Tips on Rebuilding Employee Trust and Morale

Annie LitchfieldAhead of our webinar with Loates HR Training Consultant, Annie Litchfield, we have 5 top tips on how to rebuild employee trust and morale following a time of crisis.

Spaces are limited, so book now:

How to Rebuild Employee Trust and Morale - 21st January, 2pm - 4pm


  1. Get to Know Your Team
    Trust and rapport can only come from getting to know one another. Get out there and speak to your team. If, you are all working from home at the minute then jump on some video calls or pick up the phone. Really listen to people’s personal circumstances and in turn share some things about yourself. Vulnerability engenders trust.
  2. Walk the Walk
    Nothing breaks trust like not doing what you said you would, and that goes for values too. Those shiny posters on the wall or those snappy one liners on your emails need to mean something and not just pay lip service. If your published values don’t come easy to you during times of crisis then you may want to consider that they are not your true values. Having congruent actions to words means authenticity to employees.
  3. Communicate – Lots
    Be honest. Tell people if you don’t know, don’t just be silent. There is nothing worse than the feeling of being left in the dark. The global pandemic has left all of us not knowing what is happening from one day to the next and we don’t expect our business leaders to be any different. Therefore, just say what you do know and be consistent with your communication. Give the same message to everyone, keep talking, keep the dialogue open and make sure it is two-way. Therefore, LISTEN!
  4. Loosen the Reins
    Its very easy when things get tough to pull the reins in and hold everything close. Micromanaging every decision and every move to ensure it is done how you want it. This isn’t sustainable for one person, or one management team and is also missing out on capturing the great talent that you have in your organisation. Give people autonomy to work on small projects, delegate, use the skills that are out there. Many people thrive on responsibility and will be boosted.
  5. Recognise Success and Celebrate Little Wins
    Even when we face such tough challenges as we have and the outlook doesn’t always look rosy, we can still find small rays of sunshine and successes to reward and recognise. Its not only good for morale, its good for the soul. By giving more autonomy to your employees you then need to praise them for a job well done. Are there little positives you can discuss in your weekly round up email? John in accounting got a new dog this week. Sharma completed her accountancy exams and Isobel finally completed that spreadsheet!

For a more in-depth discussion please book onto our webinar with Annie and you will also come away with 12 questions you can ask your employees to measure their levels of engagement with your organisation:

How to Rebuild Employee Trust and Morale - 21st January, 2pm - 4pm


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