Process Improvement: Resetting the Operations

Host: ScaleUp 360

Location: Online

Date: Tuesday, 18th August 2020 at 13:00 - 15:00

Cost: 0

We will start with looking at why companies need to strive to implement best practice and aim for world class performance, and why post-covid recovery gives you the ideal opportunity to implement best practice and “re-set the operations”.

We will then go into
• Preparing for a post-covid paradigm
• Voice of the Customer - Kano
• Definitions of waste/non value added activity
• Overview of lean tools and techniques
• Visual Management techniques
• Line balancing, and the benefits of getting this right
• Cultural underpinning of CI Methodology - Shingo model
• Business Management systems
• Lean six sigma
• Kaizen Implementation


What will I learn?

• What benefits do we get from listening to the “Voice of the Customer”?
• What “adds value” to your offering?
• How do we get the Culture right for Continuous Improvement in the operations?
• Do we need to implement ISO 9001:2015?
• What does “World Class” really look like?
• How can my team leverage my improvement efforts?

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