Process and Value Stream Mapping

Host: University of Derby

Location: Online - Webinar

Cost: FREE


Tuesday, 1st June 2021 at 10:00am - 11:30am

What is the workshop about?

We will use the techniques that form the basis of process design and improvement and are fundamental to a process-oriented approach when managing the delivery of goods and services. We examine the key features of service processes and identify the bottlenecks within your workplace that are hindering the effectiveness and efficiency of workflows.

Aims of the workshop

  • Introduce the concept of process positioning and tools for evaluating process alignment
  • Introduce tools and techniques for process analysis
  • Describe the distinctive characteristics of service processes
  • Explore the potential impact of digital technology on process and system design

Learning outcomes

At the end of this workshop you should be able to:

  • Define the scope of delivery system to be (re)designed using a SIPOC diagram
  • Apply the product–process matrix to evaluate fit of process type, layout, technology and job design
  • Design processes using basic process mapping tools
  • Select and apply relevant metrics to assess process performance
  • Recognise the impact of variability on process performance
  • Appreciate the impact of digital technology on process design and management

Is my organisation eligible to participate?

To participate, you must work for an organisation that meets the following funding criteria:

  • Part of the automotive, aerospace or rail sector supply chains (not however part of the financial services sector)
  • Based in Derbyshire or Nottinghamshire
  • Fewer than 250 employees
  • No more than 25 per cent owned by a large company (i.e. a company that is not an SME)
  • Turnover of less than 50 million euros and/or annual balance sheet less than 49 million euros
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