The business owners had a range of ideas and potential development routes and timing was right to complete a strategic review of the next 3 years evolution of the enterprise.
KC Building Services (Midlands) Ltd is a family run building contracting business incorporated in 2003. Kier personally has 27 years’ experience in the industry.
In recent years, the business has expanded into a full service building contractor and has undertaken more commercial work. Kier approached the D2N2 Growth Hub for advice and support in achieving his growth ambitions.
The Food Safety Team at Chesterfield Borough Council wanted to reward businesses and help promote them through social media; encourage food handlers to wear protective clothing and to promote the Food Hygiene Rating scheme. They decided to offer branded aprons and hats to small independent businesses that had made significant effort and improved their food hygiene rating score and approached the businesses soon after their inspection and offered them the opportunity to participate.
Established in 1990, following significant industry experience, Richard Reith's financial services business is based at Dunston Innovation Centre, Chesterfield. As the sector has changed over the years, Richard has developed significant business to business opportunities and now services individual needs where there is the most to gain from careful investment, retirement and life insurance planning.
Examination of the customer service model in conjunction with the Growth Hub Advisor enabled the business to fine tune systems and processes to successfully grow the business and develop capacity. This included different approaches to the use of seminars, alternative time management approaches within the review system, use of web-based communications and additional ways to develop referrals.
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