menu icon Main Menu

Become a Skilled Communicator - Chesterfield

Host:East Midlands Chamber
Venue:Chesterfield Office
Date:Tuesday 13th March, 2018
Time:9.30am - 16.30pm
Cost:Member £230 + VAT - Non Member £329 + VAT

Become a Skilled Communicator

The single biggest problem in communication is the illusion that it has taken place

– George Bernard Shaw

Making yourself understood and being able to understand the people around you is the most powerful foundation for building relationships, getting things done, achieving your aims, attracting the support you need… the list is endless. Look at the heart of the things that go wrong in the workplace and you’ll find poor communication time and time again. Quite frankly we could all be better at it.

Here’s just some of what you’ll learn

  • Discover the 10 Rules to becoming a great conversationalist
  • Learn how to deal with rude people with style and confidence
  • Understand the connection between intention, messaging and mind reading
  • Experience the power of the right words at the right time
  • Learn how to uncover the meaning in what others say
  • Audit your written communication style

Course outcome

You will take away a powerful awareness of your own communication style and have tools and strategies to ‘flex’ that style when appropriate. Put simply you will never operate in ‘neutral’ again and find making yourself understood and understanding others easier and quicker.

Who should attend?

We expect this workshop to have particular appeal for managers and leaders, however it is suitable for any job role. Influencing others, being clear about your intentions and understanding the messages that are being sent to you are life and work skills that have great value for us all.

Course delivery

This course is delivered from the Chambers modern training facilities and is limited to a maximum of 12 delegates. Lunch and refreshments are provided as part of this course. Please note, there is no requirement for delegates to bring any stationery or IT equipment unless otherwise stated in the joining instructions.

About the trainer

Sarah Kallend works with businesses stimulating fresh thinking about potential and performance. Delegates describe their experience of working with her as inspiring, intriguing & illuminating. Having worked in senior commercial leadership roles, creating new high performing teams from scratch, Sarah brings a pragmatic, outcome orientated energy to this topic. Working on the premise that ‘we know that’ is a million miles away from ‘we do that’, Sarah focuses on the stuff that seems simple but that is least in evidence in business because it’s hard to do (or be).